SQL Database Connection Errors

Incident Report for Endless Group

Resolved

After testing that the database is operational, we consider this incident resolved. Please let us know if you have any issues after this point.

Posted Jun 09, 2020 - 16:56 EDT

Monitoring

A fix has been implemented and we are now monitoring the results. Please notify us via support ticket or discord if your application is unable to connect to or use the database.

Posted Jun 09, 2020 - 16:49 EDT

Identified

This issue has been identified. Please expect up to two hours of downtime on database-related functions.

Posted Jun 09, 2020 - 15:37 EDT

Update

We are continuing to investigate this issue.

Posted Jun 09, 2020 - 15:35 EDT

Investigating

Sites that rely on database connections may not be functioning properly. We are investigating the issue.

Posted Jun 09, 2020 - 15:32 EDT

This incident affected: Customer Systems (MySQL).