Monitoring - All host systems have been successfully restored and confirmed to be operational. New drives were installed in the failing machine. Additionally, our new host system has been joined to the cluster. We are now monitoring to ensure that all components are operating normally. All customer systems should be online at this time. If you are experiencing an issue with your system, please contact us using our support channels.
May 28, 2023 - 04:17 EDT
Update - We are continuing to work on restoring the failed host. Most customer systems should be back online at this time.
May 27, 2023 - 02:06 EDT
Update - We will be rebooting the remaining host system in order to finalize the update.
May 27, 2023 - 01:38 EDT
Identified - We have identified the problem as a failing disk in one of our host machines. We are recovering the machine but as this may use a large portion of our in-network bandwidth, please expect degraded performance on your sites at this time.
May 25, 2023 - 19:25 EDT
Investigating - We are experiencing a problem where one of our host machines is unable to successfully reboot following the upgrade. We are working on this issue as fast as possible.
May 24, 2023 - 23:20 EDT
Monitoring - The previous maintenance tasks have not yet been completed.
May 24, 2023 - 23:02 EDT