Network Downtime due to Upstream Provider re-provisioning

Incident Report for Endless Group

Resolved

As we are now seeing 100% visibility on RIPEStat, this incident is now resolved.

Posted Apr 21, 2020 - 23:27 EDT

Update

We are seeing at least 80% of the global network is able to see our address block. We will leave this incident open as we continue to monitor the situation but at this time the Endless services are back online.

Posted Apr 21, 2020 - 12:32 EDT

Update

Please continue to monitor the ripe stat page for our IP block to watch the progress of our new announcements. https://stat.ripe.net/185.86.231.0%20-%20185.86.231.255?sourceapp=ripedb#tabId=routing

Posted Apr 21, 2020 - 00:22 EDT

Update

Our upstreams have enabled our new session. We are now waiting for our prefix to become visible.

Posted Apr 20, 2020 - 15:40 EDT

Monitoring

Our upstream provider is switching our BGP session to a new ASN. While they do this, we will not have uptime on our IP addresses, and therefore there will be a service outage.

Posted Apr 20, 2020 - 13:24 EDT

This incident affected: Customer Systems (Networking).