Power Outage at Datacenter

Incident Report for Endless Group

Resolved

This incident has been resolved.

Posted Jun 14, 2021 - 22:42 EDT

Identified

Our main DirectAdmin and VPS host server is down due to a community power outage on both the A+B (EDIT: see below!) power feeds at our datacenter. We are awaiting power recovery. Our email is not affected as this runs through Office 365.

EDIT: The power outage may only be on one of the feeds and the access switch with our transit is on the dead feed.

Posted Jun 14, 2021 - 21:31 EDT

This incident affected: Customer Systems (DirectAdmin, Apache, FTP, MySQL, Exim, Customer VPS', Networking) and EH Systems (Homepage/Signups, Helpdesk, Billing).