Datacentre Down

Incident Report for Endless Group

Resolved

The datacenter is back online
Posted Jul 18, 2019 - 17:33 EDT

Update

Update: Recieved word from our host, it's a networking issue and they're looking into it.
Posted Jul 18, 2019 - 14:51 EDT

Update

We are continuing to investigate this issue.
Posted Jul 18, 2019 - 14:08 EDT

Update

We are continuing to investigate this issue.
Posted Jul 18, 2019 - 11:53 EDT

Investigating

Our datacentre seems to have gone down, and we have confirmed with other tenants. We are currently in contact with the datacentre's on-site staff.

Migration is now on hold.
Posted Jul 18, 2019 - 11:50 EDT
This incident affected: Customer Systems (DirectAdmin, Apache, FTP, MySQL, Exim, Customer VPS', Networking) and EH Systems (Homepage/Signups, Helpdesk, Email Server, Billing).